Professional Services

Professional, IT Support, and Advanced Technology Services

Technical Service Consultancy

Are you struggling to expand your business, implement new IT services, or have a new line of business project to get running? Then let us assist with scoping, workshops, consultancy, project planning, implementation, service delivery, and training.

PROFESSIONAL SERVICES

Cloud Computing

  • Private Cloud Solutions
  • VMware Private Cloud Solutions
  • Microsoft Private Cloud Solutions
  • Hybrid Cloud Solutions

Enterprise Identity & Management

  • Multi-channel defence – Cloud, social access and mobile
  • Preventive controls of internal threats
  • Monitoring profiles
  • Simplification of Cloud integrations and identity silos

End User Computing

  • Desktop Management
  • Application Services
  • Mobile Device Management
  • Desktop Virtualisation Services

Enterprise Security

  • Mobility
  • Improved productivity
  • Reduced costs

Enterprise Networking

  • Sharing applications
  • Speeding up access to information
  • Enhancing customer service
  • Reducing operating costs

Unified Communications and Mobility

  • Microsoft Unified Communications and mobility solutions
  • Multi-vendor Voice and Unified Communications
  • BYOD Solutions

Installation

  • Extensive geographical reach
  • Flexible project management to move with demand
  • Multi-vendor, multi-technology capability
  • Infrastructure supporting large scale rollouts

Pre-Sales Support

  • Senior Engineering Consultancy
  • Network Design and Configurations
  • Project Management

IT SUPPORT SERVICES

Hardware Maintenance

  • Multi-vendor, multi-technology hardware maintenance cover
  • Bespoke contracts with guaranteed fix SLAs
  • US coverage

Software Maintenance

  • Multi-channel defence – Cloud, social access and mobile
  • Preventive controls of internal threats
  • Monitoring profiles
  • Simplification of cloud integrations and identity silos

Service Desk

  • Emergency 24/7 support, 365 days a year
  • US based service desk analysts providing a single point of contact for incidents
  • Unlimited SLAs through our Service Level Management

Managed Services

  • 8:30-5:00 support (24 hour emergency line)
  • Break/Fix
  • Monitoring and Alerting
  • Summary Reporting
  • Reactive Incident Maintenance

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Professional Services

Shortly after submission one of our technical advisers will be in touch to discuss your requirements and answer any questions you may have.

  • Cloud Computing
  • Enterprise Identity & Management
  • Enterprise Security and Networking
  • Unified Communications and Mobility
  • Pre-Sales Support
  • Hardware Maintenance
  • Managed Services

Strategic Technology Partners